Phone: (888) 909-3375 | Email Us

Testimonials – Customer Satisfaction

We know that customer satisfaction is paramount to our reputation. Studies have shown that when a customer has a positive experience with a business they may tell 3 or 4 people, however, when a customer has a negative experience with a business they will tell 10 or 12 people. We strive to “Wow” every one of our customers with exceptional customer service every time.

We believe in the Golden rule and therefore incorporate integrity into every facet of our business, both internally and externally. Here are a few comments from some of our customers:

-Kevin Gates, President, iFreedom Direct
“iFreedom Direct has used office systems designed by New Life Office during a five year period of tremendous growth for our company. We have designed and redesigned space for our staff as we have grown, and New Life has provided us with newly refurbished work stations, reconfigured existing systems and designed executive offices as well as buying back older product as we changed our look. New Life has been responsive to our schedules and has worked well with our MIS and facilities departments to keep our employees in efficient work spaces.”

-John V. Rettie, Vice President Administration, Coldwell Banker Premier Realty
“At Coldwell Banker Premier Realty, one of our goals is to make certain our sales associates and employees have a professional, pleasant, and functional workspace. New Life Office has proven over and over that they have the expertise to design, remanufacture, and install Steelcase workstations. We have also had New Life Office refurbish existing panel systems to extend
their life. Our jobs have always been brought in on time and under budget.”

-Kirk Jenkins, Ikon Office Solutions
“New Life Office has provided over 100 work stations in various locations for Ikon Office Solutions. We continue to use refurbished stations because of the cost savings, the quick turn-around, and the quality of the product.”

-Sharon J. Rossie, President, Nevada Policy Research Institute
“I want to extend personally and on behalf of the Board of Directors of the Nevada Policy Research Institute, our most sincere appreciation to you and your company. We are extremely grateful for your recent contribution of the Steelcase workstations for the Institute’s new office space. The addition of these cubicles contributes greatly to the overall attractiveness and professional appearance of our office as well as makes the enclosed space more usable. Once again, thank you for your generosity and support.”

-Mary Ann Guanlao, Administrative Assistant, Gatski Commercial RE Services
“My experience with New Life Office was absolutely exceptional. In these hard economic times New Life Office installed cubicles and stayed within our budget. They were more than willing to work with our company needs. New Life Office is reliable and efficient and there is no doubt we will work with them in the future.”

-Linda Jacobson, Operations Manager, Commerce CRG
“New Life Office was contracted to work with our company to improve the work space as well as layout of certain offices. The office is now more functional and has an improved work environment. New Life Office gave options which worked within our budget and timeframe. During the process of installation, the New Life Office team was very professional and finished installation ahead of schedule. The pricing was excellent compared to other office furniture companies around. New Life Office also offered a wide variety of choices for us to make sure the new furniture coordinated with what we currently have. The quality of the furniture was superb and the customer service from beginning to end was exactly what we expected. Commerce CRG is very happy and pleased to be a client of New Life Office and we look forward to using them in the future as our office continues to grow.”

-Robert K. Smith, Operations Manager, TW Telecom
“I wanted to take this opportunity to relate my experience with New Life Office. We recently converted a storage area into administrative space. I contacted several vendors for office equipment to request support to design a solution and quote pricing for my needs. New Life Office was one of the few vendors who responded and within several days had visited our facility and provided a preliminary drawing and pricing options for my review. Once we made a decision to move forward, New Life was again very responsive and flexible relating to our changing needs. The New Life staff worked closely with us to affect a timely installation.
Being in a service related business myself for over 30 years, I was very impressed with the customer service provided by New Life Office before, during, and after the sale. Based on our positive experience, I would highly recommend them.”

-Tim L. Stitt, Purchasing Agent, Idaho State Insurance Fund
“Having worked with New Life Office on various projects the State Insurance Fund has found New Life to be prompt with delivery times, items ordered meet specifications and services performed were according to stated/written proposals. The product quality was not overstated and met our standards. Customer service before, during and after installation of modular products was courteous, timely and any problems encountered were always solved in a prompt manner. We have in many cases employed New Life Office to assist us with various joys; moving furniture, installing shelving, and miscellaneous work outside the realm ofmodular furniture. In every case New Life personnel has been more than willing and had the expertise to perform these jobs. Special recognition to Kelly Way for his knowledge, willingness to tackle and project, and professionalism in all aspects of office environment is greatly appreciated.”

-DaNae Cherry, Facility Manager, The Amalgamated Sugar Company
“Approximately 18 months ago, The Amalgamated Sugar Company LLC Corporate Office began moving it’s Utah location to Boise, Idaho. At that time, we made contacts with several office furniture suppliers in the area for assistance in designing work stations and other office needs. As most companies do, we went out on bid with those suppliers in the area. Not only did New Life come back with a substantially lower bid, but the quality and appearance of the items were as good, if not better, than those suppliers with much higher pricing. New Life Office employees have been professional and have catered to our needs in all instances. They have worked within our scheduling deadlines and the service received has been outstanding. We very much appreciate the opportunity to work with the employees of New Life and would highly recommend them.”

-Ralph Brenner, Purchasing and Facilities Manager, Home Federal Bank
“Just wanted to drop you a note to thank you for the outstanding service you company has provided us for the past year. It has been a pleasure doing business with a company that is so responsive and attentive to their customer’s needs. With the switch to New Life Office, Home Federal has seen a substantial reduction in overall office furniture costs. Changing to a company that specializes in refurbished office furniture was definitely the right choice for us. Thank you for your outstanding service and I look forward to continuing to work with you in the future.”

-Eric Trettel, Vice President, Nebraska Quality Center, Xpanxion
“We have been thrilled with our New Life Office product. We opened up a brand new facility that is very publicly visible in our community, so everything had to look top shelf. Their customer service was some of the best I’ve ever experienced. It all exceeded my expectations.”